Terms & Conditions

Terms & Conditions

Last Updated: 18 September 2026

Welcome to DIVSI Kalamkari.

These Terms & Conditions govern your use of divsikalamkari.com and your purchase of products through our Website.

By accessing, browsing, or purchasing from our Website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the Website.

1. About DIVSI Kalamkari

DIVSI Kalamkari is based in Pedana, Andhra Pradesh, and offers Kalamkari fabrics, sarees, dress materials, clothing, bedsheets, and other textile products through its online store.

We aim to provide accurate information about our products, prices, availability, and services.

2. Product Information

We make reasonable efforts to display product descriptions, photographs, colours, designs, measurements, and other information accurately.

However:

  • Actual colours may vary depending on your device or screen settings.
  • Kalamkari products may have natural variations in printing, colour, texture, and appearance.
  • Handmade or hand-printed characteristics may result in minor differences between individual pieces.
  • Product images are intended to provide a reasonable representation of the product and may not reproduce every detail exactly.

Such variations may be a natural characteristic of textile and Kalamkari products and should not automatically be considered defects.

3. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase
  • Correct product or pricing errors
  • Update product availability
  • Cancel an order where a product is unavailable or an error has occurred

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

4. Prices

Product prices displayed on the Website are in Indian Rupees (₹).

Prices may change from time to time without prior notice.

The applicable price is generally the price displayed at the time the order is placed, subject to obvious pricing or technical errors.

Shipping charges, where applicable, will be displayed or communicated during the purchasing process.

5. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily guarantee fulfilment if:

  • The product is unavailable
  • There is a pricing or listing error
  • Payment is unsuccessful
  • Delivery cannot reasonably be completed
  • Fraudulent or unauthorized activity is suspected
  • Other circumstances prevent fulfilment

If we cannot fulfil your order, we will communicate with you and process any applicable refund.

6. Customer Information

Customers are responsible for providing accurate information required to process and deliver an order.

Please carefully check:

  • Name
  • Mobile number
  • Email address
  • Complete delivery address
  • PIN code
  • Product and quantity selected

DIVSI Kalamkari is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

7. Payment

Orders must be paid through the payment methods made available on the Website or through other payment methods specifically communicated by DIVSI Kalamkari.

Payments may be processed by third-party payment providers.

We do not control the policies, systems, or availability of third-party payment providers.

8. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer.

Delivery times may vary depending on destination, courier availability, weather, holidays, public events, transportation conditions, and other circumstances beyond our reasonable control.

For complete details, please refer to our Shipping Policy.

9. Returns, Refunds and Exchanges

Returns, refunds and exchanges are subject to our Refund & Returns Policy.

Please review our Refund & Returns Policy before placing your order.

10. Order Cancellation

Order cancellation may be possible only before the order has reached a stage where processing or dispatch prevents cancellation.

If an order has already been processed or shipped, cancellation may not be possible.

Please contact DIVSI Kalamkari as soon as possible if you wish to request cancellation.

11. Customer Responsibility

Customers agree not to:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to the Website
  • Interfere with Website security or functionality
  • Submit false or misleading information
  • Use the Website to conduct fraudulent transactions
  • Copy or misuse Website content for unauthorized commercial purposes

12. Intellectual Property

Unless otherwise stated, the Website’s content, including DIVSI Kalamkari branding, logos, photographs, product images, graphics, text, designs, and other materials, belongs to or is used by DIVSI Kalamkari with appropriate rights.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit such content without prior permission, except where permitted by applicable law.

13. Website Availability

We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be uninterrupted, error-free, or available.

Temporary interruptions may occur due to maintenance, technical problems, hosting issues, security measures, Internet problems, or circumstances beyond our reasonable control.

14. Third-Party Links and Services

The Website may contain links or integrations involving third-party services.

DIVSI Kalamkari is not responsible for the content, privacy practices, security, availability, or policies of third-party websites or services.

Customers should review the applicable third-party terms and privacy policies when using those services.

15. Limitation of Liability

To the extent permitted by applicable law, DIVSI Kalamkari will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, Internet or technical failures, payment-provider interruptions, natural events, or other external circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page, together with the updated “Last Updated” date.

Your continued use of the Website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any dispute arising in connection with the Website or an order shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer-protection laws and other applicable legal requirements.

18. Contact Us

For questions regarding these Terms & Conditions or your order, please contact:

DIVSI Kalamkari
Brahmapuram, Pedana – 521366
Andhra Pradesh, India

Phone / WhatsApp: +91 7569444789
Website: divsikalamkari.com

Thank you for choosing DIVSI Kalamkari.